Policies and Procedures

How to get started

We encourage clients new to our studio, regardless of experience, to start with our Introductory Offer of 3 Private Sessions. This allows you to become familiar with our studio, learn how to use our equipment, and allows us to help structure the best fitness routine for your needs. If you have more than one year of consistent Pilates experience and would like to jump right into classes, please send us an email at info@breathediversitypilates.com.

Next, click CREATE ACCOUNT here or on the button found on the upper right corner of your screen. This will take you to MINDBODY to create your profile and allow you to make purchases and sign up for classes. Once you have done this, please contact the studio at info@breathediversitpilates.com to schedule your 3 Private Sessions.

1
Create An Account

This will take you to MINDBODY to create your profile and allow you to make purchases and sign up for classes.

Be sure to opt-in to email, to receive studio communication.*

2
Purchase 3 Private Sessions

This allows you to become familiar with our studio, learn how to use our equipment, and allows us to help structure the best fitness routine for your needs

3
Contact The Studio

Once you have created your account and purchased your sessions, contact the studio to let us know you are ready to get started.

*Be sure to opt-in to email, so you can receive our welcome letter, newsletter and information regarding special events. We only send emails once, or twice a month.


Intro Specials

New clients may purchase 1 of each of the intro specials.  New client is an individual who has not taken a class at Breathe Diversity Pilates + Fitness before.


Privates

Private sessions are for individuals who prefer personalized attention. These are appropriate for all fitness levels and are 50 minutes in length.  To get started, create a new profile by going to MINDBODY Online and send us an email at info@breathediversitypilates.com and we will contact you to explain our Month to Month or Annual contract options.


Security

We provide open cubbies in the studio for your belongings. We are not responsible for lost or missing items.

Please do not leave your valuables in your car as we are not liable for vandalism or break-ins in the parking lot or adjacent streets.


Arrive on Time

If you are more than 15 minutes late, your spot may be given away and a late charge applied.


What to bring

  • Please bring a towel, sticky socks and water.

What to Wear

  • Form fitting clothes
  • No sharp accessories
  • Socks with grip (Sticky socks) 
  • Shoes required for Circuit class

Hygiene

Please refrain from strong scents and ensure feet are clean before arriving for a Pilates session. Wipes are provided in a pinch.


Cell Phone

Please silence your phone while in our studio. 


Cancelation policy

All cancelations must be done through MINDBODY Online or by emailing info@breathediversitypilates.com.  

LATE CANCEL:  If you cancel your reservation in Mindbody less than 24 hours before the scheduled start time, you will be charged for that session. For Unlimited Contracts, you will be charged $25 per late cancellation. For Month to Month Contracts and Private Sessions, the session will be deducted as if you had attended the class. 

We understand that emergencies happen. If an emergency occurs, please call and leave a message on our business line at (707) 595-5513, or send us an email at info@breathediversitypilates.com.

All sales are final and we do not offer refunds.


WAITLIST:  If a class is full, you can add yourself to the waitlist and Mindbody will automatically add you to the class should a space become available. When you are added to the class from the waitlist, Mindbody will notify you via email or a text message depending on what you selected as your preferred method of communication. Please watch for this notification so you know to arrive for class. Should you no longer want to attend the class you were waitlisted for, you must cancel your reservation via MindBody.